Contact

Questions about DinoTalk, your order, or whether it's a fit for your child? Get in touch. A real person reads these.

Before you write

A few things we're asked often:

• Does my child need to be able to speak? No.
• Will it replace my child's AAC device? No, and it isn't meant to. Use it alongside what you already have.
• My child is six. Is this too young for them? No. The 12-month marking is about safety and durability, not about who it's for. The cards don't require reading, and choosing between two things is useful at any age.
• Does it need batteries? No. It recharges with a USB-C cable.

Returns

To start a return, see Returns & Refunds and get in touch within 14 days of delivery.

Damaged or defective orders

Contact us within 48 hours of delivery with a photo or video and we'll arrange a replacement or a full refund.